Spaldings Customer Satisfaction Survey
We hope that you have been happy with the products and services supplied by Spaldings. Please help us improve our products and services by completing this short survey.
Name
Telephone Number
E-mail address
1. How often do you use our products/services?
Once a month
Every 3 months
Twice a year
Less than once a year
2. What is your overall satisfaction rating with Spaldings?
Extremely satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3. How satisfied are you with the following aspects of our products/services?
Extremley
Satisfied
Somewhat
Satisfied
Neither satisfied
nor dissatisfied
Somewhat
dissatisfied
Very
dissatisfied
Quality of Products
Pricing of products
Purchase experience
Sales personnel
Time taken to deliver your order
Condition of products once delivered
After purchase experience (customer service, etc.)
Annual catalogue
Website
Spaldings services compared to its main competitors
4. Where could Spaldings improve?
5. Are there any products that you require that Spaldings currently do not supply?
6. If you have any additional comments about how we can improve our products and services then please include them in the box below.
7. How likely are you to recommend our products to a friend or colleague?
Extremely likely
Somewhat likely
Neither likely or unlikely
Somewhat unlikely
Very unlikely
8. May we contact you about any of your responses?
Yes
No
